Hi Andrea,
We only accept changes in writing (email, fax or post) & have also recently added an online form to our website. The form is smart phone/tablet friendly & enables ratepayers to quickly fill in details & submit online. We then receive the change via email from our website.
With the exception of managing agent we don’t change an address unless we can verify that the request came from the owner or the person requesting the change can provide supporting documentation of their interest in the property (will, power of attorney, etc.). With managing agents we require them to provide their clients name. If it matches our ownership we change the address, if not we don’t.
Thanks,
Simone
