Hi Emma,
We are very similar here in the gong as to your approach.
We have had recovery action on hold during this time (we also stopped outbound calls).
I also intend to recommence recovery action in the new year (pending approval from executive).
The advice from our General Counsel is under 747B, it states Council should “consider” the steps required, which doesnt directly prohibit you from taking recovery action and our normal recovery process takes in the recomendations from 747B.
Its going to be an interesting time in the recovery space for a near future.
Regards,
Dallas
