Hi Lee,
There has been discussion with both Councillors and Senior Management over the last few days in relation to exactly this and similar to what Cherie has stated above if the State Govt. may come out with something.
I have been advised this morning no decision has been made as yet although we do have our Debt Recovery & Hardship Assistance policy a clause where “Council can make a determination to grant a moratorium up to 90 days where a group/area of ratepayers and sundry debtors affected by a natural disaster or significant event. Applications for approval for this moratorium must be in writing.” So we are currently working through what the process might be.
But at this stage the communcation out to our Customer Service Team and Rates Team is business as ususal and if anyone is unable to pay either apply an extension to the due date or enter into a payment arrangement, this could change in the future.
Tracey
