Hi Andrew,
I haven’t had that issue exactly but a few years back when serviced apartments became residential, many of those buildings already had waste contracts in place. So to handle the issue of the City not supplying the normal full waste service but still offering partial services like the white goods pickups, we introduced a new lower charge.
I don’t think you should provide a partial service for the $30 availability charge because the kerbside clean-ups are not really are they. The costs will be inbuilt into the existing charges. Unless and until a new charge is introduced, I would suggest they need to pay the minimum waste charge (after the availability charge) to obtain any part of the service.
Suzi
