Hi Linda, for what it may be worth……….
Went through this myself in 1997 when I started at Council and contract / services were in chnage over – nice timing eh! I didn’t get a lot of support at the time (yeah, don’t know, it’s a bit hard, go and ask so and so,…. etc) but we pretty much held our ground on the S574 provision of 30 days to appeal against a levy (although we are a bit more lenient than 30 days it they must ask in the same year that the notice is issued).
You also should consider what a reasonable person would understand “Domestic Waste Charge 2 units” to mean. Think about what other general or specific information has been supplied to the ratepayer community in the past – for example we have issued brochures with our rates each year for a long time now that explains what the typical ratepayer pays and what it covers. Of course whatever approach you take it should be consistent and agreed by the waste unit – it’s their revenue.
