Hi Emma
Its their responsibilty to ensure rates are paid.
However under Section 567 it states:
The council may write off accrued interest on rates or charges payable by a person if, in its opinion:
(a) the person was unable to pay the rates or charges when they became due and payable for reasons beyond the person’s control, or
(b) the person is unable to pay the accrued interest for reasons beyond the person’s control, or
(c) payment of the accrued interest would cause the person hardship.
I think Section 567(a) may apply in this case.
Robert