[Matthew Saunders]

Hi Ken,

I agree. The wording for the paper and online application should clarify more clearly that they are (1) signing to give consent and (2) to verify that the information is true and correct. The consent is kind of hidden in the third paragraph.

The verbal application is even worse as it asks for them to consent by saying yes/no, but after that they are read a paragraph that says by answering the questions they declare that the information provided is true and correct (after they have already answered the questions – perhaps the owners should be informed of that BEFORE they answer the questions?).

I notices a few other omissions/anomalies as well:

1) No field for assessment number
2) Date of occupation field(s) a bit confusing. “The last financial year” – Do non-financial people know what a financial year is? Also, If they only have to enter a date of occupation in the current financial year, how are Councils that back-date rebates going to determine previous financial year rebates without a field for their date of occupation before the current financial year.
3) No mention of MRCA applicants in eligibility list.

I am also not happy that I will now have do more work and research for my pensioner presentation at the conference (LOL).

Kind regards,

Matthew.