Hi Tracey,
Being a smaller Council we don’t have the options for sundry debtors to pay by many of the methods that you do (the only option we have for sundry debtors is to send in cheque, pay at Council office or pay by EFT into bank account). Even though we would have a smaller number of sundry debtors, we are very reluctant to provide our bank account details (but we do, simply because of the limited number of other options). We are presently investigating what other options we can utilise (eg. BPay) so that we can eliminate the payments directly into our bank account so that we reduce the ‘manual handling’ and time processing (eg. trying to match payments where reference numbers are ambiguous, etc).
So coming from the other side, we think it might be a step backwards (especially with so many other options you provide) as we are trying to move away from EFT being an option.
Cheers,
Susan
