Hi Cherie,
We have also experienced a huge increase in the volume of these enquiries in the past few years- however we can only provide records back to 2004 as our rating data prior to this is inaccessible.
Current year -$70 per half hour (Usually $140 if both rates and water).
Proposed new fee $150 – per account.
The new fee is more reflective of the actual cost of providing the information.
We encourage customers to try and access their issued accounts through forms express archive to avoid the cost of the search, however the migration of our notice data for customers by forms has been abysmal and some of our customers cant access their notices prior to 2019/20.
Hope this assists,
Srisa
