Reply To: Refunding old owner due to incorrect payments to their old account.

#25595
Tracey Walker
Participant

    Sutherland Shire

    Hi Brigitte,

    Here at Sutherland, we only refund the last 12 months of payments after we have received evidence of payments made.
    Our decision was based on the Recovery of Impost Act 1963, and the fact that the owner who has received the payments have the opportunity to repay a reasonable sum interest free without causing them any hardship.

    Thus far we haven’t had any issues in relation to this.

    Hope this helps.