[Ian Clayton]

Hi Andrew,

I received the following email yesterday afternoon confirming missing NOS documents were now uploaded as PDF’s. There were earlier emails advising of the problem.

Hopefully any missing ones are now resolved.

Cheers
Ian

Good Afternoon,
As previously advised NSW LRS experienced technical issues in August 2018. This resulted in your organisation not receiving a complete set of NOS notifications relating to transactions during the period 20-24 August (online portal delivery dates 28 August – 01 September).
Please be assured the integrity of the Land Register has been upheld. The technical issue impacted the delivery of change notifications. At all times the data held in the Land Registry, and available via the NSW LRS Online Portal, was accurate and secure.
NSW LRS understand the importance of these daily NOS notifications and as such have undertaken a full audit relating to the notification issues. This audit identified additional NOS notifications which may not have been sent to your organisation since the issue in August.
Earlier this afternoon we uploaded additional files to your NSW LRS Online Portal account. There will be a separate PDF document for each affected date, with the naming structure “(ref#)_NOS_RERUN_201808xx (xx = affected date)”. You will only receive files for the dates your agency was affected. These have been provided in PDF as we recommend careful scrutiny. Due to the reconstruction process it is possible some of the NOS notifications in the attached documents may have already been sent to you.
Please treat these as historical notifications, with the possibility subsequent updates may have occurred in your systems. Updates may have been entered in your systems based on a recent LRS notification, or via direct entry/update by your own systems or staff. Due to this we request you use caution not to overwrite current data when updating these in your systems.
With this email LRS technical teams are now confident all notifications from the August issue have been delivered. LRS are also confident all subsequent notifications in September and October have been successful.
We apologise for the impact of the notification failures, and are committed to continual improvement to reduce the risk of these issues recurring.
Please contact us if you have any additional questions regarding this matter.
Regards,

Chris Knight
Business Support Officer,
New Business and Information Services
e: electronic.services@nswlrs.com.au
1 Prince Albert Road, Queens Square SYDNEY