[Andrew Butcher]

Could any council experiencing missing NOS data please advise by reply post or to me directly.

A number of councils have reported on-going issues with transfer data for 20 21 23 and 24 August 2018.

If you are one of those or have on-going issues with another date please advise so further enquiries or action can be commenced.

Regards

Andrew

[Simone Fisher]

Hi Andrew, I contacted LRS’s earlier this week about another issue & they advised

“NSW LRS are aware of NOS notification issues for transactions occurring between 20-24 August (notification dates 28/08-01/09).

We are currently in the process of auditing all notification deliveries and anticipate sending an update this week.”

Thanks,

[Ian Clayton]

Hi Andrew,

I received the following email yesterday afternoon confirming missing NOS documents were now uploaded as PDF’s. There were earlier emails advising of the problem.

Hopefully any missing ones are now resolved.

Cheers
Ian

Good Afternoon,
As previously advised NSW LRS experienced technical issues in August 2018. This resulted in your organisation not receiving a complete set of NOS notifications relating to transactions during the period 20-24 August (online portal delivery dates 28 August – 01 September).
Please be assured the integrity of the Land Register has been upheld. The technical issue impacted the delivery of change notifications. At all times the data held in the Land Registry, and available via the NSW LRS Online Portal, was accurate and secure.
NSW LRS understand the importance of these daily NOS notifications and as such have undertaken a full audit relating to the notification issues. This audit identified additional NOS notifications which may not have been sent to your organisation since the issue in August.
Earlier this afternoon we uploaded additional files to your NSW LRS Online Portal account. There will be a separate PDF document for each affected date, with the naming structure “(ref#)_NOS_RERUN_201808xx (xx = affected date)”. You will only receive files for the dates your agency was affected. These have been provided in PDF as we recommend careful scrutiny. Due to the reconstruction process it is possible some of the NOS notifications in the attached documents may have already been sent to you.
Please treat these as historical notifications, with the possibility subsequent updates may have occurred in your systems. Updates may have been entered in your systems based on a recent LRS notification, or via direct entry/update by your own systems or staff. Due to this we request you use caution not to overwrite current data when updating these in your systems.
With this email LRS technical teams are now confident all notifications from the August issue have been delivered. LRS are also confident all subsequent notifications in September and October have been successful.
We apologise for the impact of the notification failures, and are committed to continual improvement to reduce the risk of these issues recurring.
Please contact us if you have any additional questions regarding this matter.
Regards,

Chris Knight
Business Support Officer,
New Business and Information Services
e: electronic.services@nswlrs.com.au
1 Prince Albert Road, Queens Square SYDNEY

[Andrew Butcher]

Awesome, thank you to everyone that provided feedback.

It appears the problem has been resolved. If you have checked for August PDF files and still have missing data please let me know.

Regards,

Andrew

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