Hi Andrea
NSC in order:
1) Yes if requested & the account has been pif.
2) No Council fee but they are required to pay any Agent costs. We do not do any in-house recovery via the courts.
3) Not sure, & I’m not sure what Council’s costs in these matters would be. We direct them straight to the agent & do not get involved in the admin process.
4) If requested yes, on same basis as above.
JT
