Reply To: Refund Fee for Rates in Credit

#19803
Matthew Saunders
Participant

    Penrith City

    Penrith City Council has a $36.00 fee payable for refunds of overpayments. We don’t always charge the fee, but may invoke it for serial offenders who purposefully overpay their rates and then expect us to refund their credit at the drop a hat, like it is a savings account.

    We also use it to deter small balance refunds.