Reply To: Rates Notices for Sight Impaired Ratepayers

#19863
David Grima
Participant

    Wingecarribee

    Hi Andrea,
    We have had no such requests.
    However we have a bloke in our Customer Service team (Brett) who is site impaired that I provide an EXCEL version of our fees & charges document after I have finished preparing it.
    Brett also has software on his PC that allows him to read this document and the normal Pathway enquiry screens. The software either can’t or has difficulty in reading pdf documents.
    Pretty amazing stuff.
    Dave