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Rates Notices for Sight Impaired Ratepayers

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  • November 28, 2016 at 4:48 pm #19862
    Andrea Dolan
    Participant

      Canterbury-Bankstown

      Have any of you had requests for braille notices? Or any type of assistance for sight impaired rate payers e.g. larger font?

      Seemingly Sydney Water provide larger font notices.

      November 29, 2016 at 12:26 pm #19866
      nucleo
      Keymaster

        Hi Andrea
        Inner West have not had any requests for this.
        Glynes

        November 29, 2016 at 1:47 pm #19865
        Tracey Walker
        Participant

          Sutherland Shire

          Hi Andrea,

          We have not had any request for such a notice.

          November 29, 2016 at 4:13 pm #19864
          Glenn Fitzgerald
          Participant

            Willoughby

            Hi Andrea – I have one ratepayer that I have emailed a copy notice to for a few years now – he has something on his computer that can read it for him. Cheers Glenn

            December 3, 2016 at 10:24 am #19863
            David Grima
            Participant

              Wingecarribee

              Hi Andrea,
              We have had no such requests.
              However we have a bloke in our Customer Service team (Brett) who is site impaired that I provide an EXCEL version of our fees & charges document after I have finished preparing it.
              Brett also has software on his PC that allows him to read this document and the normal Pathway enquiry screens. The software either can’t or has difficulty in reading pdf documents.
              Pretty amazing stuff.
              Dave

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