Hi Mchelle,
We do offer direct debits for both Rates and Sundry Debtors on all frequencies like North Sydney. We do not accept credit cards due to PCI concerns. We are on Pathway and the file loads are handled in-house.
We are currently reviewing the contract for agency payments for IVR and Web and have requested a direct debit process where Council does not have to be involved and that the financial institutions handles all the data. I can keep you update on the progress if you wish
