Anita, we contact the ratepayer/developer/solicitor and advise there is a credit and ask for instructions. 9 out of 10 times they request the money back, the justification of this is the majority of time we don’t know who has paid it especially if its paid through BPay, Australia Post or there is settlements taking place.
Carla in answer to your request Wollongong commenced pro-rata the same year Shellharbour did and we have had some questions from solicitors over it, but we have not be challenged in court.
