I have contacted OLG regarding this issue & they weren’t aware of it either. It is my understanding they are going to investigate etc.
It’s nice to know that Centrelink are introducing these things & not advising stakeholders. Not.
As for the Application Form, it is actually approved/controlled by Centrelink so you are unable to amend the form.
If your Council is one that takes a copy of the card for record purposes then my suggestion at this stage is to continue to request to see the paper PCC which is still being issued. If the customer has a problem with that then they can raise that with Centrelink.
As to the application ever being electronic, as the customer needs to give Council authorisation to access Centrelink for auto verification I think that is some way off.
