Hi Matthew,
We recommenced in July 2022. We haven’t officially adjusted our thresholds but since costs have increased we were abit more selective with the accounts we proceeded on for our first round of action & we also phoned or emailed each account (where possible) prior to proceeding to the SLC if we hadn’t previously spoken to them. We may look at increasing our thresholds when we next review our debt recovery policy.
Thanks
Simone
