Hi Courtney
We don’t note on the instalment notices if the ratepayer has and arrangement nor do we advise pensioners of rebates via instalment notices. On the back of our notices we do say Details of pensioner rebates will not be included on Instalment or Reminder notices.
With Direct debits we have a notation on the instalment remittance slip. Direct Debit – Do not pay. We don’t do Direct debits for reminder notices.
Robert
