Reply To: Audit on Councils Process on CCeS

#24031
Trevor Holland
Participant

    Lithgow

    Peter

    I have come across this situation.

    Solution I came up which seems to work is as follows.

    Require the customer to complete the pension concession application form and provide their current Pension Concession Card as proof of eligibility.

    Grant the rebate for the current year and leave it at that.

    Onus is on the ratepayer to come in to Council each year and complete the application form if they want the rebate to be granted.

    Hope this helps.

    Trevor