Reply To: Setting up a managing agent for a rate account

#24320
Dallas McConnell
Participant

    Wollongong

    Hey Guys,

    Managing agents for us is such a mammoth task, at last count we have nearly 100 agents that manage in excess of 7000 properties in our LGA.

    Currently we have a request that the agent has to complete the online form and upload a copy of the managing agent agreement, wondering how many of you enforce them to include the agreement as evidence? Or if an email suffices?

    im of a mind to change to accept written authorisation from either owner or agent to simplify things for two reasons:
    1) we are getting pushback by agents on submitting the agency agreement due to privacy reasons
    2) reduce the time it takes to verify details and speed up processing, given the sheer volume we process.

    Regards,
    Dallas