[Carla Mete]

I have a question regarding the Change of ownership for a property during the rating year. (I wasn’t sure where this question would fit in the forum).

Question: how does your Council advise the new owner of what is due? Is this in a letter or on an amended rates notice? Do you include the rating category and current waste charges? if you send an amended rates notice, is it an annual notice that shows payments made by the previous owner?

Thank you

[Robert Hay]

Hi Carla

We issue a new owners letter which includes categorisation of the property from the date of purchase as well as requesting the new owner to check what bins they have and whether they think the current service is suitable for their needs. We don’t show any amounts, this is due to software limitations on what we want in the letter.

Re -issuing the rates notice to the new owner is not advisable as it is issued as per Council rates register at a point in time and should not be used as a statement. This doesn’t not however stop you from including all levy and payment details in your new owner letter.

Hope this helps

Robert

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