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Council Policy – Verbal Application Form

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  • June 8, 2018 at 8:51 am #20047
    Ken Bakon
    Participant

      Fellow Pros,
      Has any Council produced their policy covering the Pensioner Rebate Verbal Application Form, as was required by the OLG in their circular to Councils in December 2017?

      Be interested in seeing the wording of such policy

      Thanks

      June 12, 2018 at 1:27 pm #20052
      Suzi Flynn
      Participant

        Sydney City

        Sydney is keen to investigate this option too Ken. Perhaps Penrith is working on this, Matt?

        June 13, 2018 at 4:52 pm #20051
        Matthew Saunders
        Participant

          Penrith City

          Hi Ken,

          Penrith City Council has moved to accepting verbal applications before we have updated our policy, as our former customer service manager saw it more as a change of procedure rather than policy. I am currently looking at both our procedures and our policies, and will be happy to share if and when these are adopted.

          Kind regards,
          Matthew.

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