[Andrea Dolan]

Hi everyone,

I found out today, that as of 1 February 2020, the Department of Human Services became Services Australia. So the consent form that came out with the latest pension application from the OLG in April has the incorrect name. If this is old news for you, disregard. But if your consent form still has the second dot point referring to the Department then it needs to be updated.
Would be interesting to see if any of this would have been picked up in a Centrelink audit.

Andrea

[Cherie Muir]

Hey Andrea, good pick up 🙂
We recently had our online form approved for use by Centrelink (based on the new OLG forms) and yes, the only change they had us make was their name change.
Cherie

[Emma Murphy]

Hi Andrea,

Just confirming if my form says”-

“I _________________________________________ authorise:
• Council to use Centrelink Confirmation eServices to perform a Centrelink/DVA enquiry of my Centrelink or Department of Veterans’ Affairs customer details and concession card status to enable Council to determine if I qualify for a rebate.
• The Australian Government Department of Human Services (the department) to provide the results of that enquiry to Council.”

I have the wrong form??? and so does the OLG’s website??

[Cherie Muir]

Hi Emma

Yes, there’s been a recent name change to Services Australia.
It must have occurred just after the latest forms were released by the OLG.

They are known as Services Australia now.

That part of the consent script for us now reads:

I _______________________ authorise:

– Council to use Centrelink Confirmation eServices to perform a Centrelink/DVA enquiry of my Centrelink or Department of Veterans’ Affairs customer details and concession card status to enable Council to determine if I qualify for a rebate.
– Services Australia (the agency) to provide the results of that enquiry to Council.

Regards
Cherie

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