Received email from OLG on Friday advising the following:.
The purpose of this email is to inform all councils that an amended hardcopy Pensioner Concession Application Form is available on the Office of Local Government’s website. The form is available in a Microsoft Word format. Council may wish to individualise the form with their banner and /or contact information. No change has been made to the Online or Verbal forms.
All pensioner concession applications should now be made on the updated forms.
Councils are to continue with the appropriate storage and recording systems with any paper based applications. Councils must also ensure the appropriate record management systems are in place for the storage of the verbal and electronic forms.
Centrelink has approved these forms and the processes for councils to collect the information either by hard copy, electronically or verbally.
No changes were required for the Pensioner Concession Factsheet.
To access the forms go to http://www.olg.nsw.gov.au and select “For Councils”, “Policy Advice for Councils” and “Rates and Special Variations”.
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