[Glynes Maxfield]

Hi everyone
Have received an invitation from NSW Revenue to discuss Debt Resolution services, but am hesitant to even consider it.
Would appreciate some feedback on experiences with this (if any) or comments on whether it would be a viable option.
Thanks
Glynes

[Kim Mitchell]

Hi Glynes,

We have also received the same invitation. We have had an initial discussion only with Revenue NSW.

They have a set fee for each account and this is dependant on the quantity submitted to them. And will not take on only a small amount of debts to be recovered.

I was told they have councils who do this but could not find on website supplied by them.

The flat fee set by them and payable by Council is apparently not recoverable and cannot be passed on to the ratepayer.

I am interested if you got any feedback from other Councils, if this is a viable option, pro’s and cons etc.

[Dallas McConnell]

Hi Glynes,
We at the gong looked at this option back in about 2017, but decided to not to proceed.
Mainly due to the above and costs not being oncharged.
I probably was a little concerned that was this an attempt by the state government to get into taking over rates at a local level and would they eventually want to do the whole end to end process of issue the notice to recovery.
I also had to think through how some of it would work from a practicality point of view, there was a part whereby people in hardship could participate in work orders and volunteering and could eventually pay their debt off that way. Whilst i agree we need alternatives for vulnerable people the fact that a debt could be satisfied without any payment of money was tough to reconcile (just my opinion not the council’s).

Dallas

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