Hi All,
Just want to ask if customer defaults on their ATP instalment, do you call customer & ask for payment?
How many no. of default that you’ll allow before cancelling ATP?
What’s the next step after ATP has been cancelled?
Most of our ATP customers have more than $2,000 arrears on their rate account, as there’s no enforcement on ATP therefore usually people defaults ATP we cancel then they set up again. It’s going in a circle.
Want to see how others are dealing with this scenoario.
Thank you
Ashley
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