Dear Professionals
We have received an application for a rebate from a customer on 30.6.15, who sold the property in February 2015. The date of grant was 31 July 2014, and the rebate would have applied for instalments 2 & 3.
The customer has written a supporting letter advising there have been very traumatic circumstances and was not in a position to make application when he was eligible.
Would anyone consider granting the rebate under “compassionate/hardship” reasoning?
I appreciate you are all busy at this time of year, and appreciate any feedback received.
kind regards
Karen
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