[Andrea Dolan]

Hi everyone,

Another fees and charges question …. do you charge for a refund of rates payment? If so, how much?
We currently don’t charge anything but with the number of refund requests, we are looking at introducing a fee. Trying to stop people using us as a bank 🙂

Also, do you charge for cancellation of a Sec 603 application? If so, what are your parameters (e.g. same day as application, 48 hours etc)? And how much?
Our Planning area charges a fee for Sec 10.7 cancellations, so I’m thinking of bringing something in to align with their process.

[Dajana Poblete]

Hi Andrea

We don’t charge a fee currently for either.

We are considering charging a fee for refunds as we are struggling to keep up with these.

We would not charge a fee to cancel 603 certificates. Most of our 603 certificates are issued immediately it is not possible to cancel them. There are very few certificates that are manually issued and these are still issued the same day.

Hope that helps. Thanks.

[Suzy Melki]

Hi Andrea
No we don’t charge a fee for cancellation of a Sec 603 application or for a refund of rates payment process.

Regards
Suzy

[Lee Clarke]

Hi Andrea
Tweed have a $25.00 admin fee listed in our fees and charges that we could use for rate refunds and the 603 cert refund is $46.00. Most 603 certs are issued immediately so the fee is not really relevant but in the fees and charges if needed.
We do not usually charge the $25.00 admin fee for rate refunds but it is there if a ratepayer is using Council as a bank and requesting refunds.
Regards
lee

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