Section 568 – Order of amounts paid

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  • #19072
    Ann Crowe
    Participant

      Cessnock City

      Hi RPs, Our Council is also the water authority, and the water consumption accounts are linked to the rates assessment. They have a separate, unique payment reference number though, for Bpay purposes. In a slightly similar vein to my previous post about application of payments, can I ask how you overcome the circumstances where a ratepayer, (on a single assessment which has both rates and water consumption) continually pays either rates only, or water consumption only electronically? I have several assessments where water consumption is overdue, but the electronic payments are being directed to current – ore more recent rates by the ratepayer through use of the unique payment reference number (or vice versa – current water consumption is being paid, while some rates are overdue). How do I overcome this in regard to Section 568. I guess a clarification of whether water consumption accounts are LEVIED, RAISED, OR CHARGED would be a starting point? Thanks in anticipation of your suggestions. Ann

      #19073
      Susan Pardy
      Participant

        Cootamundra Shire

        Hi Ann,
        I have just seen your post and can empathise as we have the same thing here. I will make a note to give you a call on Monday and we can have a chat about it.
        Cheers,
        Susan

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