[Mchelle Morris]

Hi, does anyone have a working sundry debtors policy that I could have a copy?
starting from scratch here and I was hoping to put together a policy to cover all debts raised in our sundry debtors module and the legislative requirements in each section and debt recovery conditions/provisions in each.
Following on after this I am required to create a Debt management procedure which may include a policy on debts incurred via the applications/certificates and approvals modules and avenues for recovery of these debts.
If you can provide any assistance at all it would be appreciated and thanks to those with current policies on this website.
thanks

[Tracey Walker]

Hi Mchelle,

Our Sundry Debt Management Policy on this website is up to date, we have just reviewed our debt Recovery and Hardship Assistance Policy as well. I have forwarded your posts onto Dallas (Team Leader Billing & Recovery) to provide some further information to you.

[Dallas McConnell]

Hi Mchelle,

As Tracey advised our current Policy is available in the link, if you have any questions with it let me know? Its pretty straight forward for the most part but did introduce some oddities with directors guarantees for tipping accounts at our waste site.

In relation to application and certificates we turned off the function of requesting an invoice nearly 12 months ago and made people pay up front with a credit card. Negates the need for reconciliations and debt recovery, highly recommend it if your able.

Happy for you to contact myself direct if you have any questions (02 4227 7441).

Regards,
Dallas

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