Surcharging / Credit card processing fees

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  • #24518
    Cherie Muir
    Participant

      Shoalhaven

      Hi there
      Canvassing as to which councils are charging a fee or surcharge in relation to credit card payments (either with Rates or any other council payment streams)? Some councils that were charging stopped a few years back. If your Council is still charging, could you let me know. Many thanks.

      #24519
      Glynes Maxfield
      Participant

        HI Cherie
        Lane Cove re-introduced a 0.8% surcharge for 24/25, on debit and credit cards.
        Regards
        Glynes

        #24520
        Andrew Butcher
        Keymaster

          Hi Cherie

          We charge the average cost as a percentage that our bank determines, Visa Mastercard 0.6% Amex 0.8% on all payment gateways where the option to pay by cash, EFTPOS, cheque or money order is available. If the only choice is CC or Amex there is no MSF.

          Regards,
          Andrew

          #24522
          Suzy Melki
          Participant

            Strathfield

            Hi Cherie
            Strathfield Charges on all credit cards transaction 0.7%.

            kind regards
            Suzy

            #24523
            Pete Timmins
            Participant

              Kiama Municipal

              Hi Cherie,

              Currently Kiama does not pass on any surcharge or credit card fees to the customer.

              Regards
              Pete

              #24525
              Bradley Filmer
              Keymaster

                Blacktown City

                Hi Cherie,

                Blacktown is charging a 0.5% surcharge to all payments made via credit card.

                Thank you,
                Brad

                #24527
                Dallas McConnell
                Participant

                  Wollongong

                  We are charging 0.60% at Wollongong.
                  It changed last year from 0.50% to 0.60% after we did some analysis on the average transaction fees.

                  #25145
                  Andrea Dolan
                  Participant

                    Canterbury-Bankstown

                    Hi Cherie,

                    I know I’m a bit late to the party on this one but CBCity charges 0.62% for Visa, Mastercard and AMEX.

                    Andrea

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