[Carmel Waters]

Hi,

We have been reviewing unclaimed income in our suspense account. These are primarily rates and water payments made with incorrect reference numbers that we have been unable to reconcile.

What do other councils do with these payments? It seems we cannot lodge them with Revenue NSW as we do not have any details for who made the payment. Or is there a way to lodge these without this information?

Thanks

[Andrea Dolan]

Hi Carmel,

Any monies we receive for Rates that cannot be receipted are pushed back to where they came from. Obviously, this cannot be done with Australia Post payments, but we do it with Bpay and Bpoint ones. This has reduced our unclaimed monies significantly.

In my time though, I have not heard of it being an issue transferring to Revenue NSW without any details, because more times out of not, there are no details, except what comes on the payment file. Maybe this is a new thing.

Not sure if this helps, but I hope it does.

Andrea
Canterbury-Bankstown

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