Hi Mchelle
We offer Direct Debit for rates by any term the customer wants to pay (Annual, Quarterly, Monthly, Fortnightly, Weekly etc) but we do not accept credit cards due to PCI concerns.
The process is managed in house via Civica.
We did look at using BPoint for credit cards but it was thought the process was too onerous as the Council was responsible for maintenance & updating card information re dates etc.
For rates we have 509 Annual, 1626 Quarterly, & about 20 ad hoc (weekly, monthly etc).
We also offer DD for debtors & do offer limited Credit card as part of this.
JT
