[Emma Murphy]

We are currently looking at offering on-line credit card payments for rates and water.

Just wondering if you could advise if you are using your bank or software provider for this service or another 3rd party operator.

Also, do you also offer other purchases on line, ie, DA’s, certificates, sundries, and items such as bin purchases etc.

[Andrew Butcher]

Hi Emma
Yes we do and are expanding into all of the above. I would suggest or recommend that you consider using an external provider such as your bank or SecurePay (Australia Post) for a number of reasons. You can set up multiple payment channels which should be able to be imported into your primary receipting system which will then reflect payments in both GL and subsidiary ledger. Also any card information is being stored by someone else and minimising any card security issues. Once you have set up the usual rates and debtors then it is quite easy to expand into other areas. We have childcare and are currently looking at DA’s.
Hope this is of some assistance, happy to help or discuss further if you need more information.
Regards, Andrew

[Susan Pardy]

Hi Emma,
Sorry for delayed response. We do have online credit card payments, but at the moment this is limited to rates and water/sewer accounts (not sundry debtors, certificates, etc). We setup through the bank (we use CBA) and the ratepayers use their Biller Codes and Customer Ref numbers on their bills (much like BPay). The receipting process on our end is all pretty automated where we get a report of receipts and they are uploaded in a batch file.
Cheers
Susan

[John Towers]

Hi Emma,

NSC uses Secure Pay for online payments (Civica supported). We accept Rates Sundry Debtors & Certificate payments.

JT

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