[Linda Helson]

Good morning

We have a ratepayer who made a payment to their rates in the 2014/15 year. She has only just realised that this payment should have been for her mortgage not for Council and would like the money back. Normally I would do a credit refund, but as we are now in the 2015/16 year and the new rates have been levied the account is not in credit. Does anyone know if it is possible to do a refund for a previous financial year?

Thank you

[John Towers]

Hi Linda,

The refund is able to be done however it is done for the current year. I assume the account was in credit & that credit was rolled as part of EOY & Levy.
When it’s processed you just to ensure that the balances on the account are the same as the levy was for the current year.
If you need to adjust the GL to show that it has been refunded you can have a journal done but the rates sub ledger has to show the transaction as happening in the current year.
Any other questions give me a call.

JT

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