[Kylie Furner]

Hi Cindy

Yes, that has happened to us as well. When I contacted them, they told me that they would provide me with a list of current PID’s in their system and for me to go through my list of PID’s and work through it that way.

I know it’s not much help, but you are not alone!!

Cheers

[Kylie Furner]

I asked the question in relation to the catchup/excess with the OLG back in early January and I still haven’t had a response either.

[Kylie Furner]

Hi David, yes all done here

[Kylie Furner]

Hi Amit

Back in 2008 the OLG issued a circular (08-69) on how to handle the recovery of water consumption charges.

“Councils are therefore reminded that any accounts or notifications regarding water and sewerage should only be issued to the property owner and arrangements for the payment of such accounts should be between the council and the property owner – not the tenant of the property.”

YSC does not enter into arrangements with anyone but the owner.

Hope it helps
Kylie

[Kylie Furner]

Hi

Young Shire currently has 3 ITRONS which uses MVRS. Software and handheld devices work well – just the users entering the readings is our problem!!

Kylie

[Kylie Furner]

Hi Melissa

We have 6,500 ratepayers and use BPAY View, there has been a great up take from the ratepayers especially those that live abroad and interstate.

Regards
Kylie

[Kylie Furner]

Hi Tammie, we only offer customers on dialysis a discount on their water usage

[Author]

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