Tracey Walker
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RIP Chargie he will be missed by us all.
January 8, 2026 at 2:24 pm in reply to: Refunding old owner due to incorrect payments to their old account. #25595Hi Brigitte,
Here at Sutherland, we only refund the last 12 months of payments after we have received evidence of payments made.
Our decision was based on the Recovery of Impost Act 1963, and the fact that the owner who has received the payments have the opportunity to repay a reasonable sum interest free without causing them any hardship.Thus far we haven’t had any issues in relation to this.
Hope this helps.
November 17, 2025 at 3:05 pm in reply to: Transport NSW – amendments to section 4 of the Transport Administration Act 1988 #25533Hi Carla,
Sutherland received this email back in August that I have just finished working through.
I responded with request for further information on some of the properties they requesting to be made exempt. As well as a few properties that advised should still be rated advising that payments had not been made and interest was accruing and would not be waived.
I have yet to receive any notices back, but will keep you updated if anything else happens.
Hi Tiarne,
The rates are due and payable by the son. He will then need to apply for postpone if he so wishes to do so.
September 8, 2025 at 8:12 am in reply to: Submitting requests with VG for changes to valuation #25437Morning Lyndall,
Are you using the online request form, as Value NSW recommend this is a better way to triage the requests.
Based on the timing that you are mentioning it may also be the impact of the data issues they were experiencing as part of the implementation of ValIQ. They are now close to resolving and no doubt will get all request actioned as soon as practical.
Hi All,
When we met last week with Revenue NSW and Treasury, the working group was advised that any files that did not validate Revenue NSW would try and resolve first otherwise the council would be contacted to correct the file.
For those that Council’s that had not submitted data or letter Revenue NSW was starting to follow up, unless you had an extension granted.
Both the data file and letter for Sutherland was loaded on the same day. However, they followed me up for the CEO letter, which I could see in tracking within the MFT was loaded successfully. I did reload the letter and responded to their email with a screenshot of the tracking.
Hi All,
As part of the representative of the working group for ESF. I have confirmed with Revenue NSW on the requirement for the GM letter that needs to accompany your land classification data submission.
As every council potentially can undertake different steps you need to detail what these were and have the GM sign off to ascertain the information is correct.
There will be no template supplied by Revenue NSW for this process.
Hi All,
The 5 councils on the work group being Campbelltown (Pathway), Wollondilly (Authority), Ryde, Mid-Western and Sutherland (TechOne) have been documenting a guidance process to complete the classification exercise with the intent to release them shortly.
The work group has also been working on a manual in conjunction with Treasury, Revenue NSW, LGNSW and OLG, that is due to be released (advised by Revenue NSW) next week. You will need the manual to commence the completion of the VG data file and the preliminarily classification file. These files will be provided in the MFT portal that you will need to register for next week.
Hi Dallas,
At our August meeting we discussed this issue. The RP executive have been advised that if the land is identified as a heritage item within the LEP, the VG will value the property under S14 VLAct1919.
The valuation would be based on the assumptions below:
14G Valuation subject to heritage restrictions under EPI
(1) Land that is heritage restricted on the date by reference to which its land value is to be determined is to have its land value determined on the basis of the following assumptions—
(a) that the land may be used only for the purpose, if any, for which it was used when the value is determined,
(b) that all improvements on that land when the value is determined may be continued and maintained in order that the use of that land as referred to in paragraph (a) may be continued,
(b1) that all improvements referred to in paragraph (b) on that land are new (without any deduction being made because of their actual condition),
(c) that no improvements, other than those referred to in paragraph (b), may be made to or on that land,
(d) that the cost of construction of improvements on that land has no effect on its land value, with the result that there is to be no reduction in land value because of any difference between the cost of construction of the improvements referred to in paragraph (b) as new improvements and the cost of construction of other improvements used as a basis for comparison in the determination of land valueThank you Mr Hay
Hi Meghan,
As you may be aware there has been some legislation changes in the revenue space over the past few years. The executive team is currently reviewing the training documents and working through a proposed approach. There will be an announcement shortly on a new training scheme for the industry.
Hi All,
I have just spoken to the OLG and the workpapers have just been signed off, so should be on their website either later this afternoon or tomorrow.
Hi All,
Thanks for the responses Wollongong will be placing a literal on our notice this year.Proposed wording (still yet to be signed off by GM) will read something like this –
Emergency Services Levy
Did you know, a portion of your rates funds the State Emergency Service, the Rural Fire Service, and Fire and Rescue NSW? All local governments in NSW contribute to the Emergency Services Levy, and Wollongong City Council’s portion was recently increased to more than $6.1 million for 2023-2024.-
This reply was modified 2 years, 11 months ago by
Tracey Walker.
December 5, 2022 at 12:50 pm in reply to: Who takes basic calls at your council – inc. 603 updates #22787Hi Cherie,
Our customer service centre handles all general enquires, the only things escalated to the Rates team are debt recovery calls.
August 11, 2022 at 12:44 pm in reply to: Better Building Finance Environmental Upgrade Agreements #22207Hi Pete,
I would be interested in knowing a little more as well.
I do know that its for Business and Strata properties, we would like to know from residential stand point for solar panels installation.
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This reply was modified 2 years, 11 months ago by
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