Suzy Melki

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Viewing 15 posts - 1 through 15 (of 36 total)
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  • in reply to: 2024-25 Permissible Income workpapers #25379
    Suzy Melki
    Participant

      Strathfield

      sorry should be 2025-2026 FY

      in reply to: 2024-25 Permissible Income workpapers #25378
      Suzy Melki
      Participant

        Strathfield

        Good morning all
        Can you please advise if The Permissible income Workpapers for 2025-2025 have been released on the OLG’s website, I could not find it.

        Thank you

        in reply to: Authority Council using AusPost??? #25333
        Suzy Melki
        Participant

          Strathfield

          Hi Glynes,
          I’ve emailed you the Weights and Modulus information. Please let me know if you need any further details or clarification.

          in reply to: Rebate for CSHC holders #25254
          Suzy Melki
          Participant

            Strathfield

            Dear all,

            Thank you so much for all your feedback and support.

            kind regards
            Suzy

            in reply to: Surcharging / Credit card processing fees #24522
            Suzy Melki
            Participant

              Strathfield

              Hi Cherie
              Strathfield Charges on all credit cards transaction 0.7%.

              kind regards
              Suzy

              in reply to: Car Space/Storage Classification #24410
              Suzy Melki
              Participant

                Strathfield

                Thank you, Rachelle and Andrew,
                I am on the right track thank you for confirming.

                in reply to: Two quick questions for Civica councils #24146
                Suzy Melki
                Participant

                  Strathfield

                  Hi Pete
                  Strathfield are on v7.1 not aware of any plans or move to Altitude still working my way to fully understand the current platform.
                  thanks
                  Suzy

                  in reply to: 2022 Revaluations #22786
                  Suzy Melki
                  Participant

                    Strathfield

                    Hi Dani
                    I have a procedure for reval processing in 6.11 if you still need it and let me know.
                    regards
                    Suzy

                    in reply to: Who takes basic calls at your council – inc. 603 updates #22785
                    Suzy Melki
                    Participant

                      Strathfield

                      Hi Cherie
                      All s603 updates and enquiries comes through to the rates and Revenue Team. They only respond to enquiries at the front counter and call on the rates team for support or if it is a difficult Ratepayer.
                      Regards,
                      Suzy

                      in reply to: Recommencement of Legal Action? #22737
                      Suzy Melki
                      Participant

                        Strathfield

                        Hi Matthew,

                        FCC recommenced legal action from July 2022, but we had to put in place some steps prior to selecting the account for legal. We had to exhaust all avenues first, attempt to call three times where a number is available, email where possible, and send a soft letter to property and postal address advising legal is going to proceed if no contact is made to council, once we have exhausted these steps then the account is to proceed to legal, and we have not changed our thresholds.

                        Regards
                        Suzy

                        in reply to: IPART – review of rate peg methodology #22733
                        Suzy Melki
                        Participant

                          Strathfield

                          Thank you, Andrew,
                          This morning I was approached to provide a response for the issue paper and its required today but thank you.

                          in reply to: IPART – review of rate peg methodology #22727
                          Suzy Melki
                          Participant

                            Strathfield

                            Hi
                            I know submission is not yet due, until 4th November but has anyone got anything drafted to share- responses to IPART Issue paper questions, and if your Council is going to lodge a submission.
                            Thank you
                            Kind regards
                            Suzy

                            in reply to: 2022-2023 Permissable Income #22220
                            Suzy Melki
                            Participant

                              Strathfield

                              Dear all-is there any updates on this, Audit is commencing on the 5th September and require the correct 22-23 Permissible income workpapers as currently the one on the website is still incorrect it has no rate peg for 22-23 in the formula.
                              Thank you
                              regards
                              Suzy

                              Suzy Melki
                              Participant

                                Strathfield

                                Hi Pete
                                Current = 6%
                                Propose = 6% also

                                kind regards
                                Suzy

                                in reply to: Refund fee – Rates and Sec603 cert #22068
                                Suzy Melki
                                Participant

                                  Strathfield

                                  Hi Andrea
                                  No we don’t charge a fee for cancellation of a Sec 603 application or for a refund of rates payment process.

                                  Regards
                                  Suzy

                                Viewing 15 posts - 1 through 15 (of 36 total)